08 Sep
|
iSENS Biosensors
|
Gurugram
08 Sep
iSENS Biosensors
Gurugram
Role & responsibilities
- Issue Resolution: Diagnose and troubleshoot user problems, process requests or orders, and handle service complaints.
- Data Management: client interactions, update account details, and track tickets accurately.
- Cross-functional Support: Coordinate with internal logistics, sales, or finance units to ensure smooth query closure and service recovery.
- Product related guidance or technical support
Preferred candidate profile
- Communication: Excellent verbal and written skills in English
- Minimum 1 year of expeirence in healthcare or pharmaceutical industry
- Education & Experience: A Bachelors degree in pharmacy or Science stream with 1 to 3 years of experience in a customer service or client-facing support
📌 Senior Executive Customer Care (Gurugram)
🏢 iSENS Biosensors
📍 Gurugram