Job Description

We are looking for highly skilled Data Platform Engineer to design, develop, and deliver enterprise-scale Master Data Management (MDM) and Data Platform solutions. The role will focus on Customer 360, data quality, identity resolution, governance, and cloud-native MDM initiatives across enterprise systems.

The ideal candidate should possess solid expertise in MDM architecture, cloud technologies, data engineering, and enterprise data governance with hands-on technical leadership experience.

Key Responsibilities

- Design, develop, and implement enterprise-wide MDM and Customer 360 solutions using cloud-native MDM platforms.
- Lead technical architecture discussions and drive high-quality engineering delivery.
- Develop scalable data models, match & merge strategies, survivorship rules, hierarchies, and workflow configurations within MDM platforms.
- Build and optimize data pipelines, integrations, mappings, and workflows across CRM, billing, analytics, and downstream systems.
- Drive data quality initiatives including profiling, cleansing, standardization, enrichment,



and duplicate resolution.
- Design and develop identity resolution frameworks using enterprise-grade matching algorithms and governance processes.
- Collaborate with business stakeholders, architects, vendors, and engineering teams to translate business requirements into scalable technical solutions.
- Support Customer 360 and AI-ready data foundations leveraging FERN matching, entity resolution, and governance frameworks.
- Develop and support production jobs, operational monitoring, deployment activities, and root cause analysis (RCA).
- Plan infrastructure scalability, reliability, and operational readiness for enterprise data platforms.
- Create data quality rules, workflows, dashboards, and stewardship processes.
- Contribute to release planning, estimations, production support, and continuous platform improvements.
- Mentor junior engineers and contribute to engineering best practices and technical excellence.

📌 Lead - Data Platform Engineering (Chennai)
🏢 FreshWorks
📍 Chennai