Finacle Support Engineer Job Details Role: Finacle Support Engineer
Location: Mumbai (Turbhe / Malad)
Work Mode: Work from Office (WFO)
Working Days: Alternate Saturdays Working
Total Open Positions: 2
Interview Mode: Virtual & Face-to-Face
Notice Period: Immediate Joiners Preferred Band & Compensation BandExperienceBudget (CTC)B1- 1.5 – 3 Years- Up to 7 LPA B2- 3 – 5 Years- Up to 9 LPA Required Skills Mandatory Skill Finacle Support Secondary Skills VuSmartMaps Monitoring Tool CDCI Channel Process Automation (RPA) Oracle HTTP Server (OHS) WebLogic Oracle Database Unix/Linux OpenShift Apache Tomcat Preferred Domain Banking Domain (Finacle Core Banking Solution) Experience Required Minimum 2+ years of experience in Finacle/Application Support Experience in Banking Production Support environments preferred Key Responsibilities Production Support & Monitoring Troubleshoot production issues and outages, ensuring quick resolution. Perform Level-1 Service Request closures. Monitor alerts generated through monitoring tools and coordinate with relevant teams for resolution. Conduct daily health checks on applications, middleware, and database servers. Execute daily operational checklists, including End of Day (EOD) and Beginning of Day (BOD) activities. Application & Infrastructure Management Support application deployment activities through Change Request (CR) execution. Handle backend database updates and maintenance activities. Manage SSL certificate renewals and tracking. Support server maintenance, OS patching, and vulnerability remediation.



Coordinate port opening and firewall-related requests. Automation & Process Improvement Automate manual operational processes using tools such as Control-M and Robotics Process Automation (RPA). Participate in application upgrade and migration activities. Develop and maintain Standard Operating Procedures (SOPs) for new and existing processes. Disaster Recovery & Compliance Participate in Disaster Recovery (DR) drills and related activities. Maintain backup policies and ensure periodic reviews. Support audit activities and compliance requirements. Maintain infrastructure and application inventory records. Operational Excellence Schedule planned production activities ensuring UAT sign-offs and downtime approvals. Perform data purging activities where required. Support knowledge transfer and server induction processes. Ensure timely closure of operational gaps and compliance findings. Technical Requirements Strong knowledge of Finacle Core Banking Solution (CBS) Experience with Unix/Linux administration and shell scripting Good understanding of SQL and database queries Familiarity with monitoring tools such as VuSmartMaps, Dynatrace, or similar solutions Knowledge of WebLogic, Tomcat, OpenShift, Oracle Database, and OHS Experience in banking production support environments Preferred Candidate Profile Strong analytical and troubleshooting skills Ability to work in a 24x7 support workplace when required Good communication and stakeholder management skills Experience handling critical banking applications and production incidents Immediate joiners preferred

📌 Finacle Support Engineer (Mumbai)
🏢 r3 Consultant
📍 Mumbai