Skill required: Performance Management - Talent Management
Designation: Performance Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do The Performance Career Mgmt. Sr. Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. Must have sound technical knowledge in operational activities and are responsible for the performance of duties as definedSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.
What are we looking for Education Equivalent : Bachelor or Graduate"Valuable organizational prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Results detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills.



Strong English language communication skills"Relevant years of experience into HR Experience in International BPORelevant years of experience into Performance Career Mgmt. a plus Relevant years of experience into Workday Experience a plusRelevant years of experience into HR Domain certification would be a plus Relevant years of experience into Strong MS Office and Excel skills ls "
Roles and Responsibilities: "Ensure and maintain the security and confidentiality of client data.Manage workflow of cases effectively and take remedial action or escalate as necessaryUpdate client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methods in Performance ServicesUnderstand relevant HR and Safety legislation as appropriate and be able to use to manage cases and inform clientsUnderstand the full range of related work areas in Performance and Advisory Services and how these can assist in case managementManage client relationships to agreed satisfactory outcome of casesUnderstand clients policies and procedures relating to Performance ServicesEnsure and apply the measures required to maintain the data security of all Accentures and its clients data. Understand and act in compliance with Accenture and its clients policies and procedures with regard to Data Protection.Have customer facing experience experience of using telephony to speak with clients.Help Client with Evaluation process resolving errorsMust have clear understanding of the existing performance metrices in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing highlight any anomalies in LWIs/process documentation to the SME/Leads.Provide support to Client in terms of goal setting admin support for every miletone of PMP lifecycle.Ensure Customer SatisfactionParticipate in Team building activities.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls"

Qualification
Any Graduation

📌 Performance Associate (Bengaluru)
🏢 Accenture
📍 Bengaluru