08 Sep
|
Accenture
|
Bengaluru
08 Sep
Accenture
Bengaluru
Skill required: Talent Acquisition - Onboarding
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do "TA Admin External Workforce Management Query Management Talent Management Rewards and Recognition, wot on compliance and continuous process improvement.Recruitment Admin or External Workforce Management , Query Mgmt, Talent Mgmt Reward RecoGnition Senior AnalystAdminister onboarding of recent employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc.Manage recruitment administration and external workforce hiring support, HR query management, talent management operations, and rewards and recognition processes. Ensure effective service delivery, governance, stakeholder coordination, reporting"
What are we looking for "collaborate with HR and leadership on people initiatives.Track performance measures such as attendance, quality, TAT, ageing control, AHT, break adherence, attrition, escalation and follow-up parameters where applicable; support award governance and periodic review cycles; validate eligibility based on defined criteria; prepare trackers, reports and communication inputs; coordinate with operations and stakeholders; maintain documentation and audit trail; support governance and review mechanisms; identify improvement opportunities to strengthen controls and employee recognition experience."
Roles and Responsibilities: "Manage applicant tracking system data, requisitions, candidate workflows, approvals and hiring coordinationMonitor SLA OLA and KPI performance and support service reporting and governanceCoordinate with stakeholders on recruitment, workforce, talent and recognition programsHandle HR query intake, case triage, issue resolution, escalations and documentationSupport talent reviews, training needs analysis, succession planning and team capability developmentMonitor performance scorecards and support onboarding, knowledge transfer and team developmentTrack attendance, quality, turnaround time, ageing, attrition and escalation metricsSupport rewards and recognition governance, eligibility validation, reporting and communicationsMaintain process documentation, controls, audit readiness and operational excellence initiativesPerform root cause analysis and drive corrective and preventive actionsRequired Experience6 plus years of overall experience with at least 4 plus years in HR operationsExperience in recruitment administration, query management, performance management and rewards processesExperience in RPO or managed services environments preferredPrior team handling or people leadership experience preferredKey Skills and KnowledgeRecruitment administration and applicant tracking system managementExternal workforce management and stakeholder engagementHR query management, case triage and issue resolutionTalent review support, training needs analysis and succession planningRewards and recognition operations and governanceSLA OLA and KPI monitoring and reportingProcess governance, documentation and quality controlsStrong MS Office and Excel skillsCommunication, customer service and stakeholder managementCoaching, collaboration, analytical thinking and problem solvingAttention to detail, confidentiality and continuous improveme"
Qualification
Any Graduation
📌 HR Service Delivery Senior Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru