? Hiring for One of the Biggest Automobile Industry Leaders! ?

Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth ? We are looking for dynamic professionals for the role of Territory Service Manager .

Role: Territory Service Manager

Experience: 2 to 7 Years

Qualification:

- B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)

Key Responsibilities:

✅ Drive workshop business growth through improvements in PM, load growth, and service performance.

✅ Analyze workshop data, customer retention trends, and implement effective service strategies.

✅ Support dealers in reducing operational inefficiencies and improving productivity.

✅ Handle critical customer complaints and technical issues across the territory.

✅ Manage technical campaigns, recalls, and product feedback escalation.

✅ Enhance customer experience through implementation of service excellence initiatives.

✅ Collaborate with dealer partners to improve process efficiency and business outcomes.





Must-Have Skills:

- Dealer/Channel Management
- Territory Management
- Customer Service Operations
- Workshop Operations
- Customer Complaint Handling
- Data Analysis & Reporting
- Financial Acumen
- Service Strategy Implementation
- Technical Troubleshooting
- Stakeholder Management
- Negotiation & Communication Skills

? Preferred Background:

Candidates from the Automobile Industry will be highly preferred.

What We're Looking For:

- Robust analytical and problem-solving skills
- Target-oriented mindset
- Ability to handle pressure and drive results
- Excellent communication and stakeholder management capabilities
- Passion for delivering exceptional customer experience

Interested candidates can share their updated CV at:

Please mention the following details while applying:

- Current CTC
- Expected CTC
- Notice Period
- Current Location

📌 Territory service manager (Delhi)
🏢 Taggd
📍 Delhi