About the Role

AKOVA is looking for a confident and well-organized Client Services Coordinator to support day-to-day client communication, follow-ups, information sharing, and internal coordination. This is a non-sales role focused on professional communication and timely service support.

Key Responsibilities

- Handle inbound and outbound client calls in a professional manner.
- Respond to client enquiries and provide accurate information.
- Follow up with clients regarding pending requirements and requests.
- Coordinate with internal teams to ensure timely resolution of client requirements.
- Maintain call records, follow-up details, and basic reports.
- Ensure regular and professional communication with clients.
- Escalate unresolved issues to the concerned team or supervisor.
- Perform other client-service and coordination activities assigned by management.

Candidate Profile





- Good verbal and written communication skills.
- Confident, polite, and professional telephone manner.
- Basic computer knowledge and familiarity with MS Office.
- Positive follow-up, coordination, and organizational skills.
- Ability to communicate clearly and maintain accurate records.
- Freshers and candidates with relevant experience may apply.

What We Offer

- Day-shift working environment.
- Non-sales role with no sales targets.
- Professional and supportive work environment.
- Opportunity to learn, develop, and grow with AKOVA.
- Salary as per market standards, based on skills and experience.

How to Apply Interested candidates may share their CV at: [email protected]

Contact / WhatsApp: (phone hidden)

📌 Walk-in || Client Services Coordinator (Non Sales) (Kolkata)
🏢 Akova Fintech Solutions
📍 Kolkata