- voice pricess jop description தமிழ் A voice process job role requires employees to communicate directly with customers and clients over the telephone to provide support, resolve issues, or handle sales. [1]Core Types of Voice Processes

- Inbound Voice: You answer incoming calls from customers who need help, have product questions, or want to report a problem.

Key Responsibilities

- Customer Support: Troubleshoot problems, answer questions, and solve customer complaints.

- Sales and Telemarketing: Promote products, pitch services, and close deals over the phone.

- Collections: Call clients regarding overdue bills or pending payments to arrange settlement.

- Data Logging: Update customer account details and notes in the computer system while on the call. [1]

- Outbound Voice: You dial out to customers or prospects for telemarketing, lead generation, reminders, or feedback surveys.

- Domestic vs. International: Domestic roles involve talking to customers within your own country (often in local languages), while international roles serve global clients (usually requiring fluent English and a neutral accent).

Pay: ₹18,455.00 - ₹28,755.00 per month

Perks

- Provident Fund

Work Location: In person

📌 voice process (Chennai)
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