VOICE PROCESS – CUSTOMER SERVICE EXECUTIVE Location: Pune Experience: 0–2 Years Freshers: Welcome to Apply Employment Type: Full-Time Working Days: 5 Days a Week Weekly Off: 2 Rotational Week Off Shift: Rotational Shifts Job Role – Voice Process We are looking for confident and customer-focused individuals to join our team as Customer Service Executives – Voice Process. The ideal candidate should have excellent verbal communication skills, a positive attitude, and the ability to handle customer conversations professionally.

Key Responsibilities - Handle inbound and outbound customer calls

- Understand customer queries and provide appropriate solutions
- Assist customers with product, service, and process-related information
- Identify and resolve customer concerns effectively
- Escalate complex issues to the relevant team when required
- Maintain accurate records of customer interactions
- Meet individual and team performance targets
- Ensure a positive customer experience on every interaction Requirements - 0–2 years of experience in Voice Process, BPO, Customer Service, or Call Center
- Freshers with positive communication skills can apply
- Excellent English communication skills

📌 VOICE PROCESS – CUSTOMER SERVICE EXECUTIVE (Amravati)
🏢 WNS
📍 Amravati