Voice & Non-Voice Call Center Agent (Navi Mumbai)

Voice & Non-Voice Call Center Agent (Navi Mumbai)

08 Sep
|
Teamspace Financial Services Private
|
Navi Mumbai

08 Sep

Teamspace Financial Services Private

Navi Mumbai

– Fraud Control Unit Designation- Risk Support Executive Job Location : Airoli Reliable Tech Park Job role: Transaction monitoring and anti- money laundering voice process. AML process customer query resolution. Experienced candidates preferred. Fraud Containment Unit.

1. Conducting near real time transaction monitoring using Fraud Management System like Clari5 for Digital Banking. VRM (Visa Risk Management) for Debit Card & NPCI (National Payment Corporation of India) for UPI 2. Analyzing fraud trend reports across various product channel including Digital Banking, Debit Card UPI which help to maintain risk in future.

- Collaborate with acquiring banks and merchants to manage reversal and dispute processes for identified fraudulent transactions.
- Guiding customers through the dispute process and providing insights on fraud trends going on.

Shift Timing : Only Morning Rotational Week Offs : 1 Rotational off Salary upto 23k to 32k CTC (Depends on interview) Some Key & Mandatory Notes for candidates Graduation Degree/ Certificate is Mandatory (Hard Copy) CIBIL Score must be 700 or above * Age limit is upto 35 Years only Thanks Regards, HR Executive,

📌 Voice & Non-Voice Call Center Agent (Navi Mumbai)
🏢 Teamspace Financial Services Private
📍 Navi Mumbai

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