– Case Officer /n Company: Phoenix Business Advisory /n Position: Case Officer /n Experience: 2–4 Years /n Employment Type: Full-Time /n Location: Ahmedabad, Gujarat /n Working Days: Monday–Saturday /n Working Hours: 10:00 AM – 7:00 PM /n Joining: Immediate Joiner Preferred /n /n About Phoenix Business Advisory /n Phoenix Business Advisory is a business migration and advisory firm providing immigration, business migration, and expansion solutions across New Zealand, Australia, USA, and UAE . /n We are looking for an experienced Case Officer with prior experience in the visa/immigration industry to manage client cases, documentation, follow-ups, and case coordination while ensuring accuracy and timely processing. /n /n Key Responsibilities /n /n

- Manage and coordinate visa/immigration cases from documentation through the relevant processing stages.

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- Review client documents for completeness, accuracy, and compliance with case requirements.

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- Prepare and maintain case files, applications, checklists, trackers, and related documentation.

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- Coordinate with clients for pending documents, information, and case updates.

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- Ensure timely follow-ups and movement of cases through different processing stages.

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- Coordinate with internal teams, consultants, legal professionals, and other stakeholders.

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- Monitor case deadlines and ensure timely completion of assigned tasks.

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- Identify documentation gaps or case-related issues and escalate them appropriately.

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- Maintain accurate case records and provide regular status updates to management.

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- Follow company SOPs,



quality standards, and confidentiality requirements.

/n /n /n Requirements & Qualifications /n /n

- Bachelor's degree in Business Administration, Management, Commerce, Law, or a related field .

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- 2–4 years of prior experience in the visa/immigration industry is mandatory.

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- Hands-on experience in visa processing, case management, documentation, or immigration operations .

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- Strong understanding of visa/immigration documentation and processing workflows.

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- Excellent written and verbal communication skills.

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- Strong attention to detail and accuracy.

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- Positive organizational and time-management skills.

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- Ability to manage multiple cases and deadlines simultaneously.

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- Strong follow-up, coordination, and problem-solving abilities.

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- Good knowledge of MS Excel, Word, Google Sheets, and documentation tools .

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- Ability to maintain confidentiality of sensitive client information.

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- Immediate joiners preferred.

/n /n /n Preferred Experience /n Experience with Recent Zealand, Australia, USA/L-1, UAE immigration, business migration, investor migration, or other international visa processes will be an advantage. /n /n What We Offer /n /n

- Opportunity to work with an international business migration and advisory firm.

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- Exposure to international visa and business migration processes.

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- Opportunity to work closely with experienced operations and leadership teams.

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- Professional and growth-oriented work environment.

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- Career growth within the Operations and Case Management function.

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📌 Visa Officer (Junagadh)
🏢 Phoenix Business Advisory
📍 Junagadh