Job Requirements About the Role The Territory Manager - Cross Sell ( SME ) is responsible for sourcing loans from the market using DSAs/DSTs and existing channel partners, while establishing a quality portfolio. This role involves managing a team, maintaining strong relationships, fostering cooperation, and communicating effectively across various mediums.

The role holder must ensure adherence to policies and guidelines, executing tasks in a manner that supports sales and mitigates risk, thereby contributing to the bank's broader objectives.

Key Responsibilities

Primary Responsibilities

- Source and manage channels from the market and acquire business from them.
- Ensure a quality portfolio by minimizing delinquency and rejection.
- Possess extensive knowledge and understanding of retail assets, products, operations, and current market trends.
- Identify changing market trends and develop channels for acquiring business while providing high-quality customer service.




- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and enhance customer service.

Secondary Responsibilities
- Create an setting for the team to focus on digital enablement to holistically fulfill customer needs.
- Drive initiatives to meet the bank's rapid growth targets.

What We Are Looking For

Education

- Relevant educational qualifications in finance, business administration, or related fields.

Experience

- Proven 2-5 years’ experience in BFSI, particularly in loan against property.
- Experience in managing teams and working with DSAs/DSTs and channel partners.

Skills and Attributes
- Strong relationship management and communication skills.
- Ability to foster cooperation and work effectively across different mediums.
- Sales-oriented with a risk-averse approach.
- Knowledge of digital enablement and customer-centric strategies.
- Analytical mindset with the ability to identify market trends and recommend improvements.

📌 Territory Manager-Cross Sell (SME Loans) (Delhi)
🏢 IDFC FIRST Bank
📍 Delhi