Company Description TyrePlex supports tyre dealers across India in increasing profitability by optimizing working capital, reducing lost sales, and improving margins. The company focuses on digitizing tyre dealerships through its TyrePlex Dealer Management platform.

This solution helps dealers procure tyres efficiently, manage inventory, and generate accurate customer invoices. TyrePlex also enables dealers to set up online stores, create demand, and streamline operations in their physical outlets. Applicants joining TyrePlex will be part of a fast-growing, technology-driven organization transforming the tyre retail ecosystem.

Role Description The Telesales Representative will handle outbound and inbound calls to promote TyrePlex’s solutions to tyre dealers, explain product features, and convert leads into active customers. Day-to-day responsibilities include following up on prospects, understanding dealer needs, providing product information, and maintaining accurate records of interactions in the CRM system.

The role involves coordinating with internal teams to resolve dealer queries, offering basic training on platform usage over calls, and ensuring a positive customer experience at every touchpoint. This is a full time, on-site role based in Gurgaon,



requiring consistent presence at the office and close collaboration with the local sales team.

Qualifications

- Candidates should possess strong Communication skills, including clear speaking, active listening, and concise explanation of product features.
- Candidates should possess Customer Service and Customer Support skills to handle queries, address concerns, and ensure a positive experience for tyre dealers.
- Candidates should possess Sales skills, such as lead qualification, persuasion, and closing, with a focus on meeting and exceeding telesales targets.
- Candidates should possess Training-related skills to guide dealers on using the TyrePlex platform effectively during calls or remote demonstrations.
- Relevant qualifications include prior telesales or inside sales experience, familiarity with CRM tools, comfort with technology platforms, and a strong results-oriented mindset.
- Additional beneficial qualifications include experience in automotive or retail sectors, proficiency in English and local languages, resilience in a high-call-volume environment, and at least a high school diploma or equivalent; a bachelor’s degree is an advantage.

📌 Telesales Representative (Bengaluru)
🏢 Tyreplex
📍 Bengaluru