ARIYA DECOR PRIVATE LIMITED Position: Telecaller (Home Décor Sales) C-601, Third Floor, Sarswati Vihar, Rohini, Pitampura Delhi – 110034 | India Email: [email protected] Position Summary The Telecaller is responsible for making outbound calls to prospective customers, conducting product enquiries, building customer relationships, and converting leads into sales. This is a customer-facing role focused on promoting Ariya Decor's home décor products including melamine items and gift baskets. The ideal candidate must have excellent communication skills, persistence, and a sales-oriented mindset.

Product Portfolio Home Décor Products: Melamine products (crockery, serveware, decorative items) Gift baskets and hampers Customized home décor solutions Key ResponsibilitiesOutbound Calling &

- Lead Generation Make targeted outbound calls to prospective customers from provided lists Introduce Ariya Decor's home décor products (melamine and gift baskets) Generate qualified leads from cold calls and customer referrals Achieve daily/weekly call targets and lead conversion goals Customer Enquiries &
- Product Information Answer customer queries about product features, pricing, and availability Provide product recommendations based on customer requirements Share brochures, catalogs, and product images via email or WhatsApp Explain product benefits and customize solutions for bulk orders Lead Qualification &
- Follow-up Assess customer needs and qualify hot leads for the sales team Follow up with interested customers on regular intervals Convert prospects into paying customers by addressing objections Close small orders directly or handoff to Account Executive for larger deals Database &




- Reporting Update CRM with call logs, customer feedback, and lead status Maintain accurate records of conversations and follow-up dates Submit daily/weekly reports on calls made, leads generated, and sales closed Identify trends and provide feedback to management on customer preferences Customer Relationship Building Build and maintain professional relationships with customers Handle customer complaints and concerns professionally Encourage repeat orders and customer referrals Required QualificationsEducation Senior Secondary (10 2) or higher qualification Experience 0–2 years of experience as a Telecaller, BDO, or Sales Support role Experience in home décor, gift items, or retail sales – preferred Communication Skills Fluent in English and Hindi (verbal and written) Explicit, professional telephone voice and speech Ability to communicate product benefits persuasively Technical Skills Basic MS Excel and Word proficiency Comfortable with CRM/Dialer software (training provided) Proficient with WhatsApp, email, and mobile communication tools Soft Skills Sales-oriented mindset and result-driven approach Excellent listening and active listening skills Ability to handle rejection and maintain positive attitude Problem-solving and objection-handling capabilities Patience, persistence, and willingness to learn Working Conditions Location: Ariya Decor Private Limited Office, C-601, Third Floor, Sarswati Vihar, Rohini, Pitampura, Delhi-110034 Work Mode: In-office (Monday to saturday) Working Hours: 10:00 AM – 6:00 PM (with 30 min lunch break) Call Requirements: Minimum 100-200 calls per day (as per team targets) Minimal (occasional customer meetings or office events)

📌 Telesales Executive (Delhi)
🏢 Ariya Decor Private
📍 Delhi