Key Responsibilities Make outbound calls to cold or warm leads to pitch products and close sales. Answer inbound calls from interested customers and guide them through buying options. Use sales scripts effectively while keeping the conversation natural and engaging.
Understand customer needs and suggest the best product or service match. Upsell or cross-sell extra features or related items when possible. Update the CRM (Customer Relationship Management) database with call notes, customer details, and sale statuses.
Handle rejections politely and keep a positive, calm attitude. [1, 2, 3, 4, 5, 6, 7] Requirements &
Skills High school diploma or equivalent education. Strong communication skills , including a clear speaking voice and valuable listening habits. Basic computer literacy and experience using CRM tools. Resilience and patience to deal with repeated rejections. Prior sales or customer service experience is a major plus