Interview Mode : Virtual mode Role : Telecom Engineer Experience : 6 to 10 Years Location : Bangalore/Hyderabad Must-Have - Lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms, ensuring high availability and performance.

- Manage and troubleshoot complex issues related to Cisco communication systems, including voice, video, and contact center technologies.
- Provide hands-on support for day-to-day telecom operations, addressing incidents, requests, and service disruptions in a timely manner.
- Collaborate with cross-functional teams, including network engineering and IT support, to resolve telecom-related issues and integrate telecom systems with other enterprise technologies.
- Oversee system upgrades,



patches, and maintenance activities for Cisco UCCE/UC platforms, ensuring minimal downtime and disruption.
- Develop and maintain detailed documentation, including runbooks, troubleshooting guides, and system architecture diagrams.
- Implement and maintain security policies and protocols for telecom systems, ensuring compliance with organizational and regulatory standards.
- Provide technical leadership and mentorship to junior team members, driving best practices in telecom engineering and support.

📌 Telecom Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru