Primary Responsibility

Handle outbound calls, customer follow-up, resales and renewal opportunities for General Insurance products, convert marketing generated leads.

We are looking for Telecallers to handle General Insurance business through systematic outbound calling, customer follow-ups and lead conversion.

Key Responsibilities

- Make outbound calls to leads generated through marketing campaigns.

Follow up with prospective and existing customers regularly.

Handle insurance resales and renewal opportunities.

Explain Life and General Insurance products and address customer queries.

Convert leads into sales and achieve assigned targets.

Set appointments for the sales team wherever required.

Maintain proper records of calls, follow-ups and lead status.

Build good customer relationships and ensure timely follow-up.

Experience

- 1–5 years of experience in Telecalling, Telesales, Inside Sales or Insurance Sales.

Insurance experience in Life, General or Health Insurance is preferred.

Candidates with BFSI/BPO telesales experience may also be considered.

Positive communication, convincing and follow-up skills.

English communication preferred.

Candidates based in Kochi/Ernakulam preferred.

📌 Telecaller (Kochi)
🏢 HTIC Global
📍 Kochi