We are looking for an enthusiastic and motivated Telecaller Associate to join our team.
Job Location : Thiruvanathapuram, Kerala
Key Responsibilities
- Make inbound & outbound calls to prospective and existing customers.
- Explain products/services to customers and address basic queries.
- Follow up with leads through calls and other communication channels.
- Support the marketing team in lead generation and customer engagement activities.
- Maintain accurate records of calls, leads, and customer interactions.
- Coordinate with the sales and marketing teams for lead follow-ups.
- Build and maintain positive relationships with customers.
Skills & Qualifications
- Experiecence : Fresher
- Any graduate degree or equivalent qualification.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office / Google Workspace is an advantage.
- Positive attitude and willingness to learn.
- Ability to communicate confidently over the phone.
- Valuable follow-up and customer-handling skills.
- Target-oriented and self-motivated.