We are looking for a B2C Telesales Executive to manage our existing customer database and generate repeat sales through phone calls and WhatsApp follow-ups.
The candidate should be confident in speaking with customers, understanding their requirements and converting calls into orders.
Key Responsibilities
- Call existing B2C customers and generate repeat orders.
- Follow up with customers who have previously purchased our products.
- Explain products, offers and current product launches.
- Identify customer needs and recommend suitable products.
- Reactivate inactive customers and generate new orders.
- Handle customer queries and coordinate for delivery-related issues.
- Maintain daily calling and sales records.
- Collect feedback from selected B2B customers such as supermarkets and retailers.
- Achieve daily and monthly B2C sales targets.
Requirements
- 1–3 years of experience in Telesales / Inside Sales / Customer Relationship.
- FMCG or retail experience is preferred.
- Good communication skills in Tamil and English.
- Confident and friendly telephone communication.
- Good follow-up and convincing skills.
- Target-oriented and willing to achieve sales goals.
- Basic computer knowledge.
Salary ₹10,000 – ₹25,000 per month + Performance Incentives The right candidate should be sales-focused, energetic and good at converting customer calls into orders.