Senior Associate, Corporate Technology

Job Description

About BetaNXT

BetaNXT is a leading provider of frictionless wealth management infrastructure,
real-time data solutions, and enhanced advisor experience. We invest in
platforms, products, and partnerships to accelerate growth for the ecosystem we
serve. Our connective approach empowers our clients to deliver comprehensive,
end-to-end advisor and investor experience.

BetaNXT is a premier provider of technology, data, and operations as services to
a rich client base of wealth managers, institutional wealth firms, and digital
brokers. It is comprised of three industry-leading businesses which, combined,
provide end-to-end solutions across the investment lifecycle.

Overview of the Enterprise Tools Support Engineer:

The Enterprise IT Tools Support Engineer is responsible for ensuring the
reliability, usability, and operational effectiveness of enterprise technology
platforms and business-critical IT tools across the organization. This role
provides technical support, system administration, user enablement, and




application configuration services to ensure seamless business operations and
high-quality user experience.

The role operates at the intersection of IT Operations, Enterprise Applications,
User Support, and Business Process Enablement, delivering timely issue
resolution, user access management, system customization, and data
administration. The individual plays a hands-on role in troubleshooting complex
issues, supporting application enhancements and releases, facilitating data
integration, and driving continuous improvement through stakeholder engagement,
training, and process optimization.

Enterprise Tools Support Engineer

Responsibilities:

* Provide first and second-level support to enterprise users for software
applications via phone, email, and chat.
* Diagnose, troubleshoot, and resolve software issues in a timely and productive
manner.
* Document and track all support requests, resolutions, and f

📌 Senior Associate, Corporate Technology (Bengaluru)
🏢 BetaNXT
📍 Bengaluru