Technical Support Executive (Goregaon)

Technical Support Executive (Goregaon)

08 Sep
|
ROOTS RECRUITMENT SERVICES
|
Goregaon

08 Sep

ROOTS RECRUITMENT SERVICES

Goregaon

Key Responsibilities:

- Give back end support to the Service Engineer for the software application.

- Handling the client queries and technical support. Strong analytical and problem-solving skills and desire to learn new skills.

- Resolved the technical queries of the end user Over Phone, Mail and Remote Sessions.

- Trained the end user of the software Over Phone, Mail and Remote Session when it’s required.

- Database Maintenances. Strong communication skills and a robust team player.

- Preparing UAT document and helping clients in conducting UAT.

- Ensuring clients operate the application smoothly.

- Process Mapping and ensuring timely delivery of the processes.

- ⁠Identifying potential problems and presenting desirable

Pay: ₹14,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Technical Support Executive (Goregaon)
🏢 ROOTS RECRUITMENT SERVICES
📍 Goregaon

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