Area(s) of responsibility

1

CTI (Computer Telephony Integration)

2

Experience Required – 8 to 10

3

Should possess knowledge of IVR and Avaya PBX.

4

CTI Integration with Cisco CTI Server, ICM , Noble Dialers and Verint Recording.

5

Knowledge of Core JAVA and Applet is a must.

6

Experience in Call Center related application development.

7

Understand business requirements

8

Develop Technical Specification / Design

9

Coding and Unit Testing

10

System Testing support

Skills with M/O flag are part of Specialization





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📌 Technical Specialist-App Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad