Company Description People Foundry is a career and talent platform designed to make discovering the right chance simpler and more accessible. It connects professionals, companies, and roles in one place, enabling people to find opportunities aligned with their ambitions, location, industry, and experience.

Through the platform, professionals can explore employers, access practical career resources, and apply directly to relevant openings. Businesses use People Foundry to reach suitable professionals and build stronger talent pipelines. The company is driven by the belief that career growth should not depend on personal networks or time-consuming searches.

Role Description The Systems Support Analyst is a full-time, on-site role based in Delhi, India. This role involves providing technical support to users, diagnosing system issues, and resolving hardware, software, and network-related problems.

The Systems Support

Analyst will monitor system performance, manage operating system updates, and ensure that information technology resources function reliably and securely.

Responsibilities include documenting issues and resolutions, escalating complex problems when needed, and collaborating with other IT team members to improve support processes.



The person in this role will also assist in onboarding new users, maintaining inventories of systems and licenses, and contributing to continuous improvement of IT services.

Qualifications

- Candidates should possess strong Technical Support and Troubleshooting skills to diagnose and resolve user and system issues efficiently.
- Candidates should possess solid Information Technology knowledge, including familiarity with hardware, software, and basic networking concepts.
- Candidates should possess experience working with major Operating Systems (such as Windows, macOS, and Linux) and related system tools.
- Candidates should possess strong Analytical Skills to interpret logs, identify root causes, and recommend practical solutions.
- Relevant qualifications such as a degree or diploma in Computer Science, Information Technology, or a related field are beneficial.
- Strong communication skills, customer-focused mindset, and the ability to work collaboratively in an on-site team environment are important.
- Certifications such as CompTIA A+, Network+, or similar credentials, and prior experience in an IT support or helpdesk role are a plus.

📌 Systems Support Analyst (Delhi)
🏢 People Foundry
📍 Delhi