IT Lead –

Key Responsibilities

Manage servers, desktops, laptops, storage, printers, biometric devices, and network infrastructure.

Administer virtualization platforms (Proxmox), virtual machines, backups, snapshots, migrations, and performance monitoring.

Manage Sophos Firewall, VPN, web filtering, intrusion prevention, endpoint security, and security policies.

Maintain LAN, WAN, Wi-Fi, VPN, routers, switches, access points, and inter-branch connectivity.

Provide IT support for 300+ users across multiple locations through centralized ticketing and SLA management.

Manage IT assets, inventory, warranty tracking, procurement, allocation, and lifecycle management.

Administer Microsoft 365 / Google Workspace, Active Directory, email systems, user accounts, and role-based access controls.

Ensure timely onboarding/offboarding, access provisioning, and security compliance.

Manage backup, disaster recovery, business continuity, and periodic restore testing.

Perform patch management, vulnerability remediation, antivirus management, and cybersecurity incident response.

Maintain infrastructure documentation, network diagrams, licenses, domains, SSL certificates, and AMC records.

Coordinate with vendors, ISPs, OEMs, and service providers for support and infrastructure upgrades.

Conduct IT audits, security reviews, asset audits, and user access reviews.





Lead IT support teams and ensure timely resolution of critical incidents.

Prepare IT budgets, capacity planning, technology upgrades, and monthly management reports.

Support cloud services, hybrid infrastructure environments, and future technology initiatives.

Required Skills

Windows Server & Linux Administration

Proxmox Virtualization Management

Sophos Firewall & Sophos Central

Microsoft 365 / Google Workspace Administration

Active Directory, LDAP & Identity Management

LAN, WAN, VPN, DNS, DHCP, TCP/IP

Server & Storage Management

Backup & Disaster Recovery Solutions

Endpoint Security & Patch Management

IT Asset Management & Inventory Control

Network Troubleshooting & Monitoring Tools

Ticketing Systems & ITSM Tools

Vendor Management & IT Procurement

Bash, PowerShell, Python (Basic Scripting)

ITIL, ISO 27001, Cybersecurity Practices

Company profile: https://caddcentre.com/

Regards,

Sabreen N - (phone hidden)

Talent Acquisition [email protected]

Pay: ₹10,091.04 - ₹40,000.00 per month

Advantages

- Life insurance
- Provident Fund

Ability to commute/relocate:
- Chennai, Tamil Nadu (Chennai, Chennai District): Reliably commute or planning to relocate before starting work (Required)

Experience:
- IT support: 1 year (Required)

Work Location: In person

📌 System Support Executive (Chennai)
🏢 Cadd centre
📍 Chennai