The Amazon Fulfillment Technologies Support Team is looking for a Senior System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.

Your problem resolving skill will benefit customers directly, ensuring Amazon is able to meet all its commitments to our customers.

Primary Responsibilities

- Designing systems from conception to production
- Troubleshooting, diagnosing and fixing production software issues
- Developing monitoring solutions
- Performing software maintenance and configuration, using AI tools where applicable
- Implementing the fix for internally developed code
- Updating, tracking and resolving technical challenges
- Building and developing tools which will automate daily operational activities

Ideal Candidate The ideal candidate should have experience leveraging generative AI (GenAI) tools and large language model (LLM)-based assistants to accelerate software development, debugging, and operational workflows along with hands-on experience with AI-assisted code generation, code review automation, or AI-powered incident triage tools.

Responsibilities include leading or working alongside development/support teams on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, designing systems, automating support processes and documentation of our systems.

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups,



so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Key Job Responsibilities

- Driving your own projects, from design through planning to execution. Work with teams across Amazon on cross-team initiatives.
- Leading the design and implementation of new tools, pipelines, and automation while working with developers, system architects, and software development engineers.
- Planning and coordinating feature improvements and upgrades around services.
- Improving our service Operational Excellence and availability for PEAK periods.
- Analyzing and improving the availability, efficiency, capacity, scalability, security, and performance of our services.
- Representing Systems while working with internal teams and external partners.
- Troubleshooting and resolving problems with production systems as part of our on-call rotation.
- Developing, automating, and maintaining tools.
- Designing, implementing,



and maintaining CI/CD pipelines to automate the software release process.
- Mentoring Junior Engineers and participating in their design reviews, code reviews, and setting architectural direction, along with coaching for their career growth.

A Day in the Life As a Senior System Development Engineer, you will design, develop, and automate AFT tools. You will manage the Operational Excellence of the infrastructure for high availability, monitor security, and compliance.

Basic Qualifications

- 6+ years of systems design, software development, operations, automation, and process improvement experience
- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- 5+ years of designing or architecting (design patterns, reliability, and scaling) of current and existing systems
- Experience with CI/CD pipelines build processes
- Experience leading the design, automation, deployment, and support of large-scale infrastructure
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Preferred Qualifications

- Experience with distributed systems at scale

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Locations

- IND, TS, Hyderabad

📌 System Dev Engineer III, AFT Platform Engineering and Services (India)
🏢 Amazon
📍 India