About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction
from doing business across borders, with a mission to connect the world’s
underserved businesses to a rising global economy. We’re a community with over
2,500 colleagues all over the world, working to serve customers, and partners in
over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything
from global payments and compliance to multi-currency and workforce management,
to providing working capital and business intelligence–we give businesses the
tools they need to work efficiently worldwide and grow with confidence.

This is an excellent opportunity for an experienced lifecycle marketing program
professional to lead the operational management, governance and continuous
improvement of Payoneer’s global customer communications.

The role will work closely with the Global Lifecycle Marketing team, Product,
Product Marketing, Operations, Legal, Analytics, Creative and execution teams,




and other stakeholders to own the end-to-end operating process for operational
customer communications and customer-facing initiatives originating from various
business stakeholders. The role will drive intake, prioritisation, planning,
stakeholder alignment, governance, approvals, execution handover, performance
visibility and process optimisation, ensuring communications are delivered with
clarity, consistency and measurable customer and business impact.

Responsible for:

* Manage the end-to-end operating process for ad hoc, tactical and operational
customer communications, from intake and planning through execution handover,
launch readiness and post-campaign reporting.

* Own the intake and triage of communication requests, ensuring briefs are
complete, requirements are transparent and requests comply with agreed lifecycle
marketing processes and governance before entering the delivery pipeline.

* Partner with cross-functional stakeholders

📌 Marketing Automation (Gurugram)
🏢 Payoneer
📍 Gurugram