Roles:
Client Engagement:
Build and maintain robust relationships with SMB and Enterprise clients.
Conduct in-depth needs assessments to identify pain points and prospects.
Understand clients business goals and objectives.
Business Analysis:
Analyze client business processes and identify areas for improvement.
Map client processes to our CRM solutions capabilities.
Conduct data analysis to identify trends and insights.
Solution Consulting:
Develop customized solution proposals tailored to client needs.
Demonstrate the value proposition of our CRM tool.
Provide guidance on best practices and industry trends.
Project Management:
Manage and oversee CRM implementation projects.
Coordinate with internal teams (sales, engineering, customer support) to ensure seamless delivery.
Monitor project timelines and milestones.
Post-Implementation Support:
Provide ongoing support and training to clients.
Monitor client satisfaction and address any issues promptly.
Identify opportunities for upselling and cross-selling.

📌 Business Success Consultant Mumbai (India)
🏢 Double Ticks
📍 India