Role & responsibilities

- Drive store sales, revenue, profitability, and achievement of monthly targets.

- Manage and motivate the store team to deliver strong individual and store performance.

- Ensure excellent customer experience throughout the sales journey.

- Manage daily store operations including opening/closing, billing, inventory, housekeeping, and compliance.

- Monitor sales performance, conversion, average transaction value, and other key store KPIs.

- Ensure effective inventory management, stock accuracy, and timely replenishment.

- Handle customer queries, feedback, complaints, and escalations professionally.

- Ensure adherence to Titan Eye+ SOPs, visual merchandising, service standards, and operational processes.

- Coordinate with the optometrist and sales team to ensure smooth customer handling and efficient store functioning.

- Analyse store performance and implement initiatives to improve sales and customer conversion.

- Ensure proper training, grooming, discipline,



and performance management of store employees.

- Maintain solid standards of hygiene, security, safety, and overall store presentation.

Preferred candidate profile

- Graduate in any discipline; MBA/PGDM in Retail or Sales will be an advantage.

- 36 years of experience in retail store management, preferably in optical, fashion, lifestyle, jewellery, consumer durables, or other premium retail.

- Strong track record of achieving sales and business targets.

- Excellent team management, leadership, and customer-handling skills.

- Strong understanding of retail KPIs and store operations.

- Good communication, interpersonal, and problem-solving abilities.

- Comfortable working with POS, inventory, and retail management systems.

- Ability to work in a target-driven and fast-paced retail environment.

- Strong ownership, accountability, and commercial acumen.

📌 Store Manager (Ahmedabad)
🏢 TITAN EYE PLUS
📍 Ahmedabad