07 Sep
|
Recro
|
Bengaluru
Job Description
Key Qualifications & Skills
7–8 years of experience in SaaS Support, Technical Support, Customer Success, Application Support, or a similar function.
Experience managing L1, L2, and L3 support operations/teams .
Solid experience in B2B SaaS and enterprise customer support .
Prior experience in FinTech, Banking, Lending, Collections, Payments, or Financial Services is highly preferred.
Robust understanding of loan/credit collection workflows and
📌 Customer Technical Support Manager Bengaluru
🏢 Recro
📍 Bengaluru