Information Technology Support Specialist Bengaluru

Information Technology Support Specialist Bengaluru

07 Sep
|
Artech
|
Bengaluru

07 Sep

Artech

Bengaluru

Job Title: IT Service Desk Analyst
Experience: 6 months – 2 Years
Location: Bangalore / Hyderabad
Shift: Rotational Shifts
Cab Facility: Available

Key Requirements
Robust knowledge of computer hardware, software, applications, operating systems, and basic networking .
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
Ability to resolve issues remotely and escalate complex incidents when required.

Experience with knowledge base and ticket documentation.

📌 Information Technology Support Specialist Bengaluru
🏢 Artech
📍 Bengaluru

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