Job Title -Assistant Manager - Blower Service (GD & Everest)

Location -Delhi

About Us

Gardner Denver Engineered Products India Pvt Ltd
An Ingersoll Rand Business was established with the purpose of empowering customers with reliable Industrial Low-Pressure & Vacuum Solutions, while delivering cutting-edge and cost-saving engineering solutions across industries.

Job Summary

The Assistant Manager - Service will be responsible for managing and resolving all service-related queries at customer sites across India. This role requires robust technical expertise, leadership capability, and a business-generation mindset to ensure customer satisfaction while supporting service revenue growth.

Key Responsibilities
Service Operations Management
Manage day-to-day aftermarket service activities including breakdowns, preventive maintenance, overhauls, and commissioning support.
Ensure timely response and resolution of customer service calls as per defined SLAs.
Coordinate service scheduling, site visits, and engineer deployment across for Blower Service (GD & Everest)



in PAN India.
Monitor service KPIs such as response time, resolution time, first-time fix rate, and customer feedback.
Team Leadership & Coordination
Lead, guide, and support service engineers and technicians.
Provide technical direction during complex troubleshooting and site issues.
Participate in training, mentoring, and performance evaluation of service team members.
Ensure adherence to safety, quality, and company service standards.
Technical Support & Expertise
Independently handle or oversee installation, commissioning, troubleshooting, and overhauling of equipment.
Act as a technical escalation point for complex service problems.
Prepare and validate detailed service reports and root cause analysis (RCA).
Aftermarket Business & Revenue Support
Support spare parts sales, service contracts, and Annual Maintenance Contracts (AMCs).
Identify prospects to upgrade

📌 Assistant Manager Delhi
🏢 Ingersoll Rand
📍 Delhi