Job Summary
We are seeking an energetic and dedicated Front Office Executive to be the welcoming face of our hospitality establishment. In this vital role, you will serve as the first point of contact for guests, ensuring a seamless and memorable experience from check-in to check-out. Your enthusiasm, professionalism, and exceptional customer service skills will help create a warm and inviting setting that reflects our commitment to hospitality excellence. This paid position offers an exciting opportunity to develop your career in hotel management and guest relations while showcasing your multilingual abilities and hospitality expertise.

Duties
Greet guests warmly upon arrival, providing a friendly and qualified first impression
Manage front desk operations efficiently, including check-in, check-out, and reservations
Handle multi-line phone systems with excellent phone etiquette, directing calls accurately and courteously
Assist guests with inquiries, special requests, and information about hotel amenities and local attractions
Maintain guest records,



process payments, and ensure accurate billing procedures
Coordinate with housekeeping and maintenance teams to ensure guest rooms are prepared and issues are resolved promptly
Support night audit procedures by reconciling accounts and preparing daily reports for management
Foster positive guest relations through attentive service, addressing concerns proactively

Experience
Proven experience in hotel management or front desk operations within a resort or hospitality setting
Strong customer service background with the ability to handle diverse guest needs in a professional manner
Multilingual skills are highly desirable to communicate effectively with international guests
Familiarity with hotel management software systems and multi-line phone systems
Knowledge of hospitality best practices, including guest services, guest relations, and night audit procedures
Excellent communicati

📌 Front Office Executive Datoda
🏢 Chokhi Dhani Group
📍 Datoda