We are looking for a hardworking, responsible and positive-minded person who can handle billing, dispatch coordination and customer interaction at our showroom. This role is not just desk-based — it requires multitasking, coordination with transport/labour staff and maintaining a calm, skilled attitude even during busy working hours.
Key Responsibilities
Prepare bills/invoices quickly and accurately when clients visit the showroom.
Coordinate dispatch of material from showroom/godown.
Arrange porter/tempo bookings for deliveries and dispatches.
Handle follow-ups and coordination with porter/transport people.
Manage labour staff when required, especially for loading/unloading at client sites.
Coordinate with clients regarding delivery timings and dispatch status.
Assist in ensuring smooth material movement and proper documentation.
Greet walk-in customers warmly and maintain a positive atmosphere in the showroom.
Maintain professionalism,
patience and a smiling attitude during customer interactions.
Support team members during rush hours and urgent dispatch situations.
Sometimes work in outdoor conditions or coordinate dispatches during hot summer weather.
Skills & Qualities Required
Positive communication and coordination skills.
Ability to handle pressure and multitask.
Basic computer knowledge and billing software handling.
Responsible, disciplined and quick learner.
Positive attitude and customer-friendly personality.
Ability to handle difficult people calmly and professionally.
Team player with problem-solving mindset.
Preferred
Experience in billing/accounts/front desk/dispatch coordination.
Experience in retail showroom, plywood, hardware or building material industry is a plus.