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Position
Facility Coordinator - Soft Services
Business Unit
IFM
Reporting to
Asst. Facility Manager
Working Location
Client Site
Role Summary
Responsible for coordinating FM service delivery for specified Oracle properties in order to meet
the SLA maintenance and service standards.
To support the Asst. Facilities Manager in any tasks related to the obligations under the contract.
Responsibilities:
Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / any visits
Preparing the Daily/Weekly and Monthly reports
Interacting with the service & supply vendors.
Undertake daily facility rounds and find out snags and raising proactive tickets for the same
Effectively manage service provider teams to ensure an on time deliverable system.
Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.
Indenting the requirements with suppliers.
Pest control management.
Indoor plant management
Conduct weekly physical inventory for stock management and raise IMT requests
Monitoring Corrigo tickets for closure.
Track vendor staff attendance
Coordinate & support office renovation and refurbishment activities
Support Asst. Facility manager to forecast the regular & monthly spends for the month and adhere to the same
Support in procurement process for regular and ad hoc soft services activities
Keep a track of contract renewals and support Asst. Facility manager for the renewal process for principal vendors
Coordinate with the vendors to receive monthly invoices on time.
Coordinate for quarterly NDC’s for principle and non-principle vendor.
Provide a training to the onsite team equipment’s procedure & implementation
Recommend continuous quality improvement practices
Training for vendor staff to be planned on monthly basis