The Customer Service Executive is responsible for handling customer inquiries, ensuring customer satisfaction, managing follow-ups, and maintaining solid relationships with customers throughout the sales and service journey.

Key Responsibilities
Attend walk-in and telephonic customer inquiries professionally.
Maintain customer database and update records in CRM system.
Conduct follow-up calls for sales leads, test drives, and service reminders.
Handle customer complaints and coordinate with the concerned department for quick resolution.
Ensure timely delivery satisfaction calls and feedback collection.
Support customer engagement activities, campaigns, and events.
Coordinate with Sales and Service teams for smooth customer experience.
Maintain daily call reports and customer interaction reports.

Required Skills:
Pay: ₹10,796.08 - ₹29,765.51 per month

Advantages:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Customer Service Executive Deoghar
🏢 Hyundai Automobile
📍 Deoghar