Job Title: Client Relationship Executive

Location: SCO-19, Second Floor, Sector-11, Panchkula

Company: Digital ORRA

Experience: Minimum 2 years

Employment Type: Full-Time

Job Summary:
Digital ORRA is looking for a proactive and client-focused Client Relationship Executive to build and maintain robust relationships with our clients. The role involves understanding client needs, ensuring smooth communication, and delivering excellent service to enhance client satisfaction and retention.

Key Responsibilities:
Build and maintain strong, long-term client relationships
Act as the primary point of contact for client communication
Understand client requirements and coordinate with internal teams
Ensure timely delivery of services and solutions
Handle client queries, concerns, and feedback efficiently
Identify opportunities for upselling and cross-selling services
Maintain records of client interactions and updates




Track client satisfaction and prepare performance reports

Requirements:
Minimum 2 years of experience in client servicing or relationship management
Excellent communication and interpersonal skills
Solid problem-solving and coordination abilities
Ability to manage multiple clients and tasks efficiently
Proficiency in MS Office and CRM tools
Bachelor’s degree in Business Administration, Marketing, or related field

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Paid time off

Ability to commute/relocate:
Panchkula, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Experience:
Customer relationship management: 2 years (preferred)

Work Location: In person

📌 Client Relationship Executive Panchkula (India)
🏢 Digital Orra
📍 India