Skills
8+ years of relevant experience.
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Robust working knowledge of Microsoft Office

Role & Responsibilities
Provide insights into pharmaceutical retail trends, prescription and over-the-counter (OTC) product demand, and customer purchasing behaviors
Advise on product mix, seasonal demand, and current product introductions for prescription drugs, OTC products, health supplements, and wellness items.
Recommend store layouts, merchandising strategies, and inventory management to enhance efficiency and profitability.
Strategize to improve prescription and OTC sales while minimizing stockouts and expiries.
Handhold the adoption of technology solutions such as point-of-sale (POS) systems, e-prescription integrations, and customer loyalty programs
Monitor key performance indicators (KPIs) such as sales revenue, gross margin, customer satisfaction, and inventory turnover.




Design and develop promotional strategies, discounts, and campaigns tailored to customer needs.
Suggest solutions to enhance the in-store and online customer experience, such as personalized consultations, home delivery, and digital engagement.
Recommend usage of platforms such as e-commerce, mobile apps, and digital health tools to expand the retail pharmacy’s reach.
Evaluate market data and competitor activities to identify prospects for growth and differentiation.
Work on omnichannel strategies, integrating online and offline customer experiences.
Collaborate with supply chain teams to ensure efficient sourcing, stocking, and distribution of pharmaceutical products.
Evaluate vendor performance and negotiate better terms for inventory procurement.
Conduct training sessions for retail staff to improve their knowledge of pharmaceutical products and compliance requirements.
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📌 Subject Matter Expert Vadodara (India)
🏢 Ethicsinfotech
📍 India