Profile: ERP Project Implementer

Location: Chandigarh
Experience: 5+ Years

Key Responsibilities
Collaborate with Business Analysts and stakeholders to understand approved business processes and implementation scope.
Document configurations, solution setups, and implementation details.
Map client requirements to iProfit ERP product features and recommend best-practice, configuration-driven solutions.
Configure iProfit ERP modules as per approved solution design.
Manage end-to-end implementation lifecycle: configuration, testing, UAT support, go-live, and post-go-live support.
Act as the primary point of contact for customers during onboarding and implementation.
Conduct onboarding sessions, product walkthroughs, and functional training for client users (virtual and/or in office as required).
Ensure successful onboarding, high product adoption, and customer satisfaction.
Perform functional troubleshooting, issue replication, and root-cause analysis for customer-reported problems.




Log and track customer issues using internal ticketing systems and follow defined escalation processes.
Identify gaps between customer needs and iProfit product capabilities and communicate enhancement requests to Product team.
Work closely with Product, Engineering, Support, and Sales teams to ensure timely resolution and successful delivery.
Manage multiple implementation projects in parallel.
Support pre-sales with product demos and solution walkthroughs when required.
Identify opportunities for additional modules, upgrades, and value-added services.
Contribute to maintenance and continuous improvement of internal documentation and knowledge base.

Required Skills & Competencies
Robust experience in ERP implementation / functional consulting within a product or solution environment.
Good understanding of Finance & Accounting, HR, Payroll, Sales, Procurement, Inventory, and Project workflows.
Excellent verbal and written communication skills.
Solid c

📌 Erp Project Implementer Chandigarh (India)
🏢 Hirefaast
📍 India