Job description

KEY TECHNICAL RESPONSIBILITIES
Responsible for monitoring the Administrative, Operational and Technical aspects & smooth functioning of the center.
Monitoring Client Progress, Regular monitoring of progress of all clients.
Maintain liaison between the Centre and the Corporate Office.
Communication, implementation and compliance of all corporate policies in the Centre.
Trainings To identify the Training needs of the staff and inform the R & D.
Review the appointment planner.
Regular monitoring of client follow-up data wherever required and self follow-up for special clients including VIPs and Doctors.
To give realistic sales targets to individual staff members and monitor the same on a daily basis aiming towards the achievement of centers sales target.
To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value.
To help settle personnel grievances through a rational & open meeting or use personal discretion to intervene directly.





Additional Responsibilities:
To offer assistance in pre opening activities of current centers by finalization of floor maps, appliances, consumables, gadgets etc for centers (current and renovations) with approval from corporate office.
To train and groom the next identified successor as Centre Head (staff identified from within the Centre team ).
In addition to the above mentioned duties and job functions, to carry out any other assignment given occasionally by the Regional Operations Head.
To ensure cleanliness, hygiene and maintenance of the center.
Regular reports on problems observed, actions to be taken and deadlines for the same.
Special focus on service delivery, customer care, satisfaction, delight and feedback.
Cash checking To ensure systematic cash handling and maintenance of cash register. Physical cash and entries in the cash register should match. Report to be sent

📌 Clinic Manager Kadamkuan (Kadamkuna)
🏢 PACHOULI WELLNESS CLINIC
📍 Kadamkuna