Performance-based incentives (based on business targets)
Role Overview
Key Responsibilities
Sales Management
Drive retail sales targets and achieve monthly/quarterly business goals
Plan and execute local marketing activities to increase walk-ins and conversions
Monitor enquiry-to-retail conversion ratios and improve performance
Manage exchange, finance, and insurance tie-ups
Service Operations
Oversee workshop operations ensuring high service quality and turnaround time
Ensure adherence to OEM standards and processes
Improve service revenue, customer retention, and AMC penetration
Team Leadership
Lead and manage sales, service, and support teams
Set KPIs and monitor team performance
Train and mentor team members for continuous improvement
Customer Experience
Ensure best-in-class customer satisfaction across sales and service
Handle escalations and ensure timely resolution
Maintain solid CRM practices and follow-ups
Business Operations
Manage P&L; for the dealership
Control operational costs and improve profitability
Ensure compliance with company policies and OEM guidelines
Requirements:
Minimum 10+ years of experience in the automobile industry
Proven experience in managing both Sales & Service operations:
Robust leadership and team management skills
Good understanding of dealership financials and operations
Exposure to EV segment is an added advantage
Pay: ₹55,000.00 - ₹60,000.00 per month
Perks:
Cell phone reimbursement
Provident Fund
Ability to commute/relocate:
Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
How many years of previous experience do you have automobile?
Are you familiar using DMS?
Mention any one outstanding achievement you have done in your previous role?
Work Location: In person
📌 General Manager Car Sales Salem (India)
🏢 Suryabala Trucks and Tippers Private
📍 India
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