As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build robust relationships with our partners and service providers to ensure clients receive the best care possible.

Responsibilities:
Maintaining and developing relationships with key client contacts
Update our internal databases with information about technical issues and helpful discussions with customers
Supporting the Service Manager to identify, develop and implement efficiencies within service initiatives in line with company procedures
Good understanding of how to integrate and interpret project data to make informed decisions
Have a proven track record in project set up, scheduling,



planning and reporting
Take responsibility for all relevant paperwork
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements:
Proven work experience as a Service Coordinator
Proficiency with MS Office Suite, particularly MS Excel
Excellent communication skills and people skills
Analytical and multitasking skills
Teamwork and motivational skills
Solid organizational skills including attention to detail and multi-tasking skills
Aptitude in problem-solving

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:
Health insurance

Work Location: In person

📌 Service Co Ordinator Ahmedabad
🏢 Tech long Packaging Machinery India
📍 Ahmedabad