The trainer’s responsibilities include:
1. Conducting current hire training for chat support agents
2. Driving refresher training sessions for existing agents
3. Improving communication quality and empathy in chats
4. Training agents on SOPs, troubleshooting, and process handling
5. Reduce repeat contacts caused by incorrect or incomplete information
6. Working closely with QA and operations teams on identified gaps
📌 Customer Support Bengaluru (India)
🏢 DrinkPrime
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.