General Information:
Location
Jaipur, Rajasthan
Working Schedule
Full time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
12-Jun-2026
Job ID
18372

Description and Requirements:
Position Summary
The role requires an independent quality assurance review performed for continuous improvement and quality control management program that impact customer centricity, financial and audit results. The objective of this quality control review is to identify accuracy, completeness and timeliness trends in the processing of current establishments for US Pensions, perk quotes. Quality Management Team provides feedback on noticeable trends and recommendations for continuous improvements. The result of the review is being reported to RIS Management once the entire file has been performed.
Job ResponsibilitiesExtracting, compiling and comparing data from various sources.
Reviewing all critical information of clients.
Test the report / data for possible fraud, accuracy, completeness and timeliness.




Report out the findings to management.
Check the accuracy, timeliness and completeness of data by running various reports and comparing it to PCTS or Vantage systems.
Save and share the reports / findings with on shore team.
Share the discrepancies with onshore team to rectify them.
Communication with stateside team on regular basis after sharing discrepancy reports.
Seeking indirect satisfaction level of end users by providing them accurate and timely services.
Be able to create / modify formulas in Excel to meet the need of any report.
Interpret data to identify possible fraud situations.
An understanding of the business practices of each team.
Follow-up with other Business partners for closure of open items and provides back-up for all discrepancies.
Knowledge, Skills and Abilities
EducationGraduate in Accounting / Commerce / Business Administration with at least 15 years of education

Experience:
-

📌 Sr Associate Jaipur
🏢 MetLife
📍 Jaipur