At Mitel, you will have the chance to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

Responsibilities
Working with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills
Billing review and maintenance support for Partner accounts and for Network Services end customers
Processing network and cloud services cancellation orders including: interacting with the underlying carriers, ensuring internal resources are shut down and closing the customers accounts for final billing




Processing suspensions and cancellations ordered by Collections for non-paymentRequirements:
Experience 1- 3 years
Previous US customer service experience
Previous telephony experience or knowledge regarding SIP trunks, DIDs, Circuits, and WebFax
Excellent written and verbal communication skills-
Team player with a positive service oriented attitude, able to work with various departments at Mitel
Solid research/investigative skills
Ability to make sound decisions and recommendations
Should be open to Work in US Time zone

For more information, visit Why Mitel or follow us on LinkedIn here.

📌 Associate Billing Specialist Bengaluru (India)
🏢 Mitel
📍 India