- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.

- 5–8+ years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management.
- Experience managing enterprise customer implementations and onboarding programs.
- Solid understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.
- Proven project management and stakeholder management experience.
- Excellent communication, presentation, and problem-solving skills.
- Ability to manage multiple projects in a fast-paced environment.
- Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.
- Familiarity with SQL, APIs,



ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools.
- Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms.
- PMP, Agile, Scrum, or Customer Success certifications are a plus. Keyskills required Customer Onboarding Technical Implementation SaaS & Cloud Platforms API Integrations Project Management Customer Success Stakeholder Management Solution Consulting Data Migration & Configuration Process Optimization Cross-functional Collaboration Training & Enablement

📌 Sr. Customer Onboarding Manager (Gurugram)
🏢 Scaletrix.AI
📍 Gurugram