08 Sep
|
Transcom
|
Gurugram
Roles and Responsibilities
- Provide customer support to clients through phone calls, emails, or chats in Spanish language.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Conduct quality checks on calls to ensure high-quality service delivery.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance.
Desired Candidate Profile
- 6 months of experience in BPO/Call Centre environment or related field.
- Proficiency in speaking, reading, writing, and understanding Spanish language (written & spoken).
- Solid communication skills with ability to work under pressure.
- Ability to adapt quickly to new processes and technologies.
📌 Spanish Language Executive (Gurugram)
🏢 Transcom
📍 Gurugram