Job Title: Specialist, Program Management

About the job

Supports the effective delivery of Technology Source-to-Pay activities by
monitoring and tracking investments & operation budget, supplier performance,
service levels, run procurement processes, and associated project and
operational activities.

The role provides analysis, issue tracking, reporting, and coordination across
internal teams, suppliers, and stakeholders to improve efficiency and track
budget and commercial outcomes.

This is a hands-on role focused on analysis, process coordination, governance
support, and driving actions through to completion.

Key Responsibilities, Skills & Experience

Key Responsibilities

* Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and
improve efficiency.

* Run and monitor procurement, supplier, service, project, and performance
metrics to identify trends, risks, and opportunities for improvement.

* Act as a routine contact for suppliers and stakeholders, supporting issue
resolution, governance, and operational review meetings.





* Handle support S2P requests, investigate issues, and log, track, report, and
escalate incidents, risks, or performance concerns where needed.

* Support purchase requisition processes, invoice validation, and adherence to
procurement controls and standards.

* Maintain SoW, investments, invoices, GR etc. data

* Produce reporting, dashboards, governance packs, and insights for
decision-makers to support both BAU operations and project delivery.

* Contribute to documentation, standards, planning, governance, and continuous
improvement across procurement, project and service functions.

* Lead continues improvement projects as assigned by management

Key Skills

* Portfolio Reporting and governance support

* Risk, issue, action, and dependency tracking

* Supplier management and supplier performance tracking

* Customer service support and stakeholder liaison

* Service level management and SLA reporting

* Robust an

📌 Specialist, Program Management (Bengaluru)
🏢 Pearson
📍 Bengaluru