This hybrid Technology Specialist role focuses on designing implementing and optimizing accessibility solutions for life and annuities insurance platforms using NVDA JAWS remediation services and HTML. The specialist will collaborate with cross functional teams to ensure digital experiences meet accessibility standards and deliver inclusive customer journeys in a day shift environment without travel requirements.
Responsibilities
Drive implementation of accessibility features across life and annuities insurance platforms using NVDA JAWS and HTML to deliver inclusive digital experiences that meet enterprise accessibility goals.
Ensure comprehensive screen reader compatibility by analyzing user flows with NVDA and JAWS and recommending targeted enhancements that improve usability for customers with diverse abilities.
Execute detailed remediation services for existing web assets and policy servicing applications by identifying accessibility gaps and applying structured fixes that align with recognized accessibility practices.
Optimize HTML structures including headings landmarks forms and interactive elements to create robust semantic foundations that improve navigation and understanding for screen reader users.
Conduct end to end accessibility testing on current and existing insurance journeys such as quoting onboarding servicing and claims to validate compliance and enhance overall customer satisfaction.
Collaborate closely with product owners designers developers and testers in a hybrid work model to embed accessibility requirements into backlogs and technical specifications from early design stages.
Provide clear documentation of accessibility findings remediation steps and best practice guidelines to support consistent adoption across multiple product teams and technology stacks.
Advise teams on integrating accessibility checks into continuous integration workflows by defining repeatable test scenarios for NVDA JAWS and HTML validation tools.
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📌 Technology Specialist (Chennai)
🏢 Cognizant
📍 Chennai
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