Job Title: Operations & Customer Relationship Executive (Intern/Junior Role)

Company: Bornstar® | Contemporary Streetwear Brand

Location: Work From Home

About Bornstar®
Bornstar® is a contemporary Indian streetwear brand focused on bold design, quality craftsmanship, and community-driven fashion. We’re building a quick-growing D2C brand and are looking for passionate individuals to grow with us.

Role Overview
We are looking for an Operations & Customer Relationship Executive to support day-to-day brand operations and manage customer communication. This role involves handling orders, resolving customer queries, and ensuring a smooth post-purchase experience.

This is a hands-on prospect to work closely with the core team and gain real exposure to how a growing streetwear brand operates.

Key Responsibilities
Manage daily order processing and coordination
Ensure timely order updates, delivery tracking, and issue resolution
Coordinate with logistics and internal teams for smooth fulfillment
Maintain records of orders, customer feedback,



and returns
Assist in improving customer experience and brand communication

Requirements:
Positive communication skills (written & verbal)
Basic knowledge of online shopping, D2C brands, or e-commerce platforms
Organized, responsible, and quick to respond
Comfortable working remotely and handling multiple tasks
Prior experience in customer support or operations is a plus (not mandatory)

Stipend
₹5,000 - ₹8,000 per month (based on skillset and performance)

What You’ll Gain
Hands-on experience in brand operations & customer management
Exposure to the inner workings of a growing streetwear brand
Opportunity to learn D2C operations, logistics, and CRM
Potential for long-term association based on performance

Job Types: Fresher, Internship
Contract length: 3 months

Pay: ₹5,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Customer Operations Administrator Noida (India)
🏢 Bornstar
📍 India