Job description Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field. 5–8+ years of experience in Customer Onboarding, Implementation, Skilled Services, Customer Success, or Technical Account Management. Experience managing enterprise customer implementations and onboarding programs. Solid understanding of Saa S platforms, cloud technologies, APIs, integrations, and data workflows. Proven project management and stakeholder management experience. Excellent communication, presentation, and problem-solving skills. Ability to manage multiple projects in a fast-paced workplace. Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise Saa S solutions. Familiarity with SQL, APIs, ETL processes, cloud platforms (AWS,



Azure, or GCP), and data integration tools. Experience with project management tools such as Jira, Asana, , or similar platforms. PMP, Agile, Scrum, or Customer Success certifications are a plus.

Keyskills required

 Customer Onboarding

Technical Implementation

Saa S & Cloud Platforms

API Integrations

Project Management

Customer Success

Stakeholder Management

Solution Consulting

Data Migration & Configuration

Process Optimization

Cross-functional Collaboration

Training & Enablement

📌 Sr Customer Onboarding Manager Gurugram
🏢 Scaletrix.AI
📍 Gurugram